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    Customer orientated company delivering training in ALL areas of customer service and sales, from shop floor to senior management. Tailored workshops to suit all ...
    coaching4
    communication4
    Appraisal3
    recruitment3
    Change3
    Balance2
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    champions2
    conflict resolution2
    Anger management2
    attitude2
    complaints2
    Case studies2
    behaviour2
    business writing2
    aggression1
    body language1
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    cold calling1
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    Belbin1
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    closing the sale1
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    clear writing1
    call control1
    angry customers1
    basic grammar1
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    avoiding escalation0

    www.scc-ltd.net - 2009-02-14

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